Call Anytime 24/7!Birmingham / Tuscaloosa: (205) 497-2327Huntsville: (256) 864-5660Annistion: (256) 862-2327Gulf Coast: (251) 427-2327 Nashville: (629) 317-2327

Birmingham / Tuscaloosa: (205) 497-2327
Huntsville: (256) 864-5660
Anniston: (256) 862-2327
Gulf Coast: (251) 427-2327
Nashville: (629) 317-2327

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About Polar Bear Services: Birmingham - Tuscaloosa - Anniston, Gulf Coast, AL

Polar Bear Services has been providing HVAC, commercial refrigeration, electrical, and plumbing services to residential and commercial customers since 2011. We also service small equipment such as popcorn machines, restaurant equipment, ice machines, coolers and freezers, etc…..read more

hvac installation & repair vehicle for polar bear services

Serving Central, AL Since 2011

Birmingham / Tuscaloosa: (205) 497-2327

Huntsville: (256) 864-5660

Anniston: (256) 862-2327

Gulf Coast: (251) 427-2327

Nashville: (629) 317-2327

What Our Customers Are Saying

Lauren Gurosky profile picture
Lauren Gurosky
02:01 07 Feb 26
We had our upstairs AC/heat system replaced and couldn’t be happier with the experience. Andrew, Alex, and Jesus were fantastic—professional, courteous, and incredibly hardworking. They took the time to explain everything, kept the work area clean, and made sure the system was running perfectly before leaving. It’s clear they take pride in their work. We truly appreciate the excellent service and highly recommend Polar Bear
Taylor Murdoch profile picture
Taylor Murdoch
17:06 08 Dec 25
Incredible experience. Technician was on time, professional, and knowledgeable. I spoke with Weston who also was very helpful. 1 stop shop. They were able to handle my electrical, plumbing, and HVAC as well as a concern I had with my fireplace.
Pete Lopresti profile picture
Pete Lopresti
18:40 04 Dec 25
Very polite Tech named Taylor performed winter maintenance on my A/C unit. Thorough job and pleased. This is my second time they have been here. First was to repair damage I did trying to fix it myself. Will definitely call them for any other service needed.
brandon jones profile picture
brandon jones
17:49 23 Sep 25
Taylor came to my house and done and clean out and done a great job
Ben Lyford profile picture
Ben Lyford
19:28 21 Jul 25
Tim responded to us first to repair our system. Compressor was shot and Tim tried multiple ways to kick start it. Due to age and improvements to the equipment, I preferred to replace the system and Tim was very knowledgeable and made a reasonable recommendation.. Andrew, Trace and Logan arrived and did a very professional installation in the hottest of environments. I was then given a tour of the system and shown the changes made to improve our reliability. Kudos to Polar Bear Services.
Joe Cooley profile picture
Joe Cooley
19:31 16 Jul 25
Polar Bear did a great job.
Glenn Scott Ryan profile picture
Glenn Scott Ryan
20:46 09 Jul 25
Michelle Whitney profile picture
Michelle Whitney
18:18 30 Jun 25
Spencer Crane was very helpful. He did a great job .
Doug Noel profile picture
Doug Noel
05:10 30 Jun 25
Rachel Mooney profile picture
Rachel Mooney
20:09 24 Jun 25
Fantastic experience with Joey Norris being our technician! We’ve had many not great experiences in the past with other companies and felt like Joey really took great care of us and was thorough, honest and trust worthy. Highly recommend!
MarySue Walker profile picture
MarySue Walker
17:31 12 Jun 25
Spencer came out from Polar Bear Services and did a Fantastic Job! explaining everything he was going to do for our yearly maintenance, and even gave us some great advice about air conditioning filters. I have been using Polar Bear Services now for about 2-3 years and I am very Happy with service.
Alton Bentley profile picture
Alton Bentley
13:17 25 May 25
Overall very pleased with the 2 Polar Bear Technician's installation of my new Trane Air Conditioning System. They worked tirelessly from of arrival to departure. Two young Tech's performed flawlessly. Polar Bear's sense of urgency to our loss of our old AC to installation of a new one was superior! Highly recommend them to anyone in need of Air Conditioning service!
Austin Criner profile picture
Austin Criner
22:43 08 Mar 25
Always great service.
Jimmy Bishop profile picture
Jimmy Bishop
22:56 19 Feb 25
The guys at Polar Bear Services did a great job of installing a generator connect disconnect in my house .
It will definitely be a benefit when we have power outages. Thank you guys for your help . I plan on getting other projects done later in the year .
Bethany McVey profile picture
Bethany McVey
16:02 05 Feb 25
Colton and Jordan were very helpful, and we will definitely be calling them again!
Deborah Watts profile picture
Deborah Watts
18:57 29 Jan 25
Great service,Spencer and Logan!!!!
lilly peep profile picture
lilly peep
18:01 22 Jan 25
This is the best company to do business with. Always a good experience!!
Judy Heatherly profile picture
Judy Heatherly
03:09 30 Dec 24
We needed a plumber as soon as possible. They were able to come out after hours and get our problem resolved. Thanks Polar Bear Services for a great job.
Alonzo R. profile picture
Alonzo R.
23:40 03 Dec 24
I had an exceptional experience with Polar Bear Services(again), and I can’t thank John enough for his outstanding work. From the moment he arrived, it was clear that he is a true professional. He took the time to carefully explain the issue with my HVAC system and walked me through the necessary steps to fix it. His thoroughness and patience made a potentially stressful situation much easier to understand.

John’s attention to detail and commitment to doing the job right really stood out. It’s rare to find someone who genuinely cares about getting things done properly, and I truly appreciated that. I will definitely be recommending Polar Bear Services to others and will not hesitate to call them again in the future.

Thanks again, John, for your excellent service!
Joe Irby profile picture
Joe Irby
21:35 21 Nov 24
Had a catastrophic failure of our sceptic system at 7 PM and Polar Bear Services had a plumber out that night in under an hour. They replaced our sceptic line efficiently and for a very reasonable price. Furthermore, the folks they have working for them are straightforward, trustworthy, friendly and honest professionals!
Casey Niles profile picture
Casey Niles
16:47 08 Nov 24
From the office staff to their technicians this company is top notch in their field. Most friendly staff communication and knowledgeable service technicians that can’t be beat.
Norm Schaefer profile picture
Norm Schaefer
00:25 25 Sep 24
Jacob Jinks profile picture
Jacob Jinks
20:30 18 Sep 24
Wonderful guys and very reliable!
Ben Sheets profile picture
Ben Sheets
22:31 22 Jul 24
Prompt, courteous, and knowledgeable!! Did a fantastic job in an emergency situation to repair a pipe. Responded immediately.
Slayton Boone profile picture
Slayton Boone
15:23 22 Jul 24
Very professional and quick, and the price was great!
Robert Brunner profile picture
Robert Brunner
12:50 09 Jul 24
We arrived late at home to find a water leakage around house. When I called the emergency line it was answered by the owners son ( not an answering machine). They came out and fixed the pipe without messing up our manicured lawn. This is a well run business and they will be who I call from now on. Superior company in every way!!!
Jennifer Simpson profile picture
Jennifer Simpson
19:50 03 Jul 24
I called late one night and they fit me in a day later. They were on time and able to get my air up and running in no time. Very professional and courteous. I highly recommend.
Lorrie Morris profile picture
Lorrie Morris
15:53 26 Jun 24
Ethan, a technician for polar bear fixed my problem right up. It took time , patience and skill. Thanks so much. 5 stars.
Dylan Evans profile picture
Dylan Evans
21:40 24 Jun 24
Best HVAC company in Birmingham area
Colin Q profile picture
Colin Q
20:05 21 Jun 24
We have used Polar Bear Services for a little under a year at our house and they have been a wonderful contractor. Their techs helped fix several HVAC and electrical issues with fair pricing and honest advice/workmanship. I would recommend them to other homeowners!
Shadow Wraith profile picture
Shadow Wraith
21:52 18 Jun 24
Patrick was prompt, knowledgeable and very professional. Highly recommended!
Amanda Dailey profile picture
Amanda Dailey
19:37 12 Jun 24
Best of the best! Patrick fixed my issue at my business in less than 30 minutes from calling. Thank you!
Tim Sheridan profile picture
Tim Sheridan
13:37 07 Jun 24
My AC took a dump. This business was at my home to repair within 3 hours. My issue was resolved 1st trip.

Braedon Keith was the tech that came to repair. People like Mr.Keith are what makes this business good. Very fine representation for Polar Bear Services and they'll be lucky to keep him.

Will use again.
JOHN VON zwehl profile picture
JOHN VON zwehl
18:16 31 May 24
I just want to say that Houston the Tech that was sent out to my house to change a coil in my AC unit did an amazing job. He was very professional and when all was done he even vacuum and made sure my humidifier was put back….
OUTSTANDING JOB HOUSTON.
Tina&Wayne profile picture
Tina&Wayne
18:18 28 May 24
John came out to check our furnace which we thought may have smelled gas, but since Covid my smell isn't working, VERY DANGEROUS!
He checked everything including air, and cleaned everything so nicely. We got on the plan so that they come out every 6 months or sooner if needed and save 15% on parts.
I trust them very much. John explained everything to us about maintenance of the unit and filters.
We just bought this new place and it wasn't kept up very well.
Thank you very much. This reflects well on the owners.
Mercedes Sykes profile picture
Mercedes Sykes
21:20 21 May 24
Patrick was absolutely amazing. He was very knowledgeable about my unit, respectful, and on time. You all have me as a customer for the long haul
Jordan Barker profile picture
Jordan Barker
19:43 07 May 24
Great company and dependable. My service guy Hayden was early to the appointment, progressional and got the job done, definitely will recommend this company to anyone land will use them again if needed.
Alonzo profile picture
Alonzo
23:04 01 May 24
Exceptional Service from Patrick at Polar Bear Services

I recently had the pleasure of experiencing exceptional service from Patrick, a technician from Polar Bear Services, who came to fix my air conditioning system at my house. From start to finish, Patrick's professionalism and expertise were truly outstanding.

Patrick took the time to thoroughly explain my system to me, identifying the root cause of the issue and explaining the necessary steps to rectify it. His clear and concise explanations helped me understand the problem better and made me feel confident in his abilities.

Not only was Patrick knowledgeable, but he also displayed a remarkable level of care and attention to detail throughout the repair process. He ensured that every aspect of the job was completed to the highest standard, leaving no stone unturned in his quest to restore my system to its optimal condition.

Furthermore, Patrick's friendly demeanor and approachable nature made the entire experience pleasant and stress-free. He went above and beyond to answer all of my questions and address any concerns I had, making me feel valued as a customer.

Thanks to Patrick's expertise and dedication, my air conditioning system is now running smoothly again, providing much-needed relief during these hot summer days. I cannot recommend Polar Bear Services and Patrick highly enough for their exceptional service and professionalism. If you're in need of air conditioning repairs, look no further than Polar Bear Services and request Patrick—you won't be disappointed.

Side-note…I reached out to them at 5:20pm and the owner called me within 5 minutes. Less than 24 hours later, my air is blowing snowballs. Thanks again!!!
Caren Stone profile picture
Caren Stone
19:42 01 May 24
Patrick came out and fixed our issues with our AC unit ASAP. He made clear what the problem was so that my husband and I can make an informed decision going forward. Will definitely be calling on him again when needed.
Christopher Duff profile picture
Christopher Duff
16:02 30 Apr 24
Patrick was very knowledgeable and courteous and exhausted every option to get my old units back up and running. Great Job!
Luke Durham profile picture
Luke Durham
19:20 26 Apr 24
Our technician, Patrick, was thoughtful and helpful in diagnosing our problem and working with us to give us options on how to get the problem fixed.
Thomas M profile picture
Thomas M
21:34 24 Apr 24
It’s hard to get anyone in walker county to do plumbing but I found Polar Bear. Ed came out to Walker County and he went above and beyond in order to get my bathtub and water heater fixed.
Cedricka Holmes profile picture
Cedricka Holmes
16:34 17 Apr 24
I’m the owner of Geronimo’s Event Center in Forestdale, Alabama!! I have to give this company and especially their technician John a 10 hands up on a great job done. I called and got an appointment within a couple of days. John arrived on time the day of my appointment and was very professional. He was very knowledgeable and courteous throughout the whole time at my building. He did an excellent job from A to Z. I highly recommend this company for the services they provide.
Taylor Rowell profile picture
Taylor Rowell
16:10 21 Mar 24
Best Prices, Services, & Customer Care in Birmingham. Also offer a great annual maintenance package to help keep AC units running smoothly.
David Hogue profile picture
David Hogue
19:53 19 Mar 24
Great, friendly service for our small business! Would highly recommend!
Michael Houle profile picture
Michael Houle
16:18 13 Mar 24
Just had our spring AC checkup. We have been using Polar Bear for 4 years now. Love them. Today I had Patrick for my technician. He was very friendly and knowledgeable. I highly recommend them!!
Heather Norman profile picture
Heather Norman
22:03 19 Feb 24
Lisa Seabolt profile picture
Lisa Seabolt
15:37 14 Feb 24
They replaced a fan on a commercial freezer the job was done promptly and a very good price. I will be using them again. Very helpful and courtesy
tiffany miller profile picture
tiffany miller
20:37 03 Feb 24
When our heat went out I called and within 1 day I had an appointment scheduled and heat was restored. Even though the issue itself needed farther work the guy who came to work on it for us was able to get it running for us in the meantime. The professionalism and honesty without trying to just make a buck that was my experience seals the deal for this company being the only one I will ever use and refer to anyone else. Highly recommend, you will not be disappointed.
Nicholas Wynn profile picture
Nicholas Wynn
11:49 21 Jan 24
Great services very friendly staff
Susan Morris profile picture
Susan Morris
21:35 18 Jan 24
I received prompt and courteous service on my HVAC system. The technician went over and above to help me and answer all of my questions.
Rodgie W Parker profile picture
Rodgie W Parker
19:30 16 Jan 24
Kaden came out and solved my electrical problem and I am thankful for for this companies employees attention to detail. Thanks Kaden
I also had a gas heater issue and Steve installed a new heater in a few minutes.Thanks Steve
Both of these technicians were friendly and helpful and I'm well pleased with the results of their work. I will recommend them to anyone who needs their service.
Kris Childs profile picture
Kris Childs
18:41 20 Dec 23
Responded to my situation immediately. When 2 men needed further consultation to assess how to resolve — within an hour 3 more showed up and it was taken care of on the same day .
Highly recommend.
Steven Toranto profile picture
Steven Toranto
19:30 17 Oct 23
Great Company. Fair pricing, quick, reliable service and honest. Highly recommend Polar Bear Services for your HVAC services. They have also done Electric work for us, and it was perfect.
Mallory Halpin profile picture
Mallory Halpin
15:06 18 Sep 23
We found our electricians! Thank you to Weston for getting our job done! We had been ghosted by a previously hired guy and were directed to Weston for help. He not only answered the phone (!), but communicated directly, scheduled, emailed the quote in a timely manner, guys showed up etc. We are very pleased with the service. Thank you!
TOM EICHHORN profile picture
TOM EICHHORN
03:32 05 Feb 20
I have used Polar Bear for over 10 years. They provide prompt, honest and reliable service. I have recommended them to many friends and neighbors and they always deliver! If you need a company that provides value and service after the sale, you should call Polar Bear..
Rhonda Eichhorn profile picture
Rhonda Eichhorn
01:11 05 Feb 20
We used Polar Bear to help us with maintenance and issues we were having with an older ac unit. We eventually had them replace it and put in a new HVAC system for us. They have always been prompt, reliable, professional, and fair. They are very knowledgeable and did a great job for us. We have referred them to family and neighbors who were also pleased with the quality of work.
Jim Thornton profile picture
Jim Thornton
20:54 31 Jan 20
William and his team have done work on all my rental and personal properties and have always been honest professional and the best. I just had to replace the whole unit and I got 3 quotes and they were the lowest price by FAR and were able to do the install the next day. I will always make them my 1st call
Roxanne Corbett profile picture
Roxanne Corbett
20:53 30 Jan 20
I am writing this review as both a customer of Polar Bear AND as a business owner that has referred Polar Bear to many of my own clients over the years. I am very picky about which contractors I refer, and I can tell you that I always feel confident about sharing Polar Bear's info with my clients and friends. They are honest, do great work, and have helped save my clients, as well as my own household, a lot of money over the years. This is a very trustworthy company, and they work hard to have a good reputation in the community. I can highly recommend them for any residential or commercial HVAC service work and/or installations.
Kathy Egsieker profile picture
Kathy Egsieker
23:39 23 Jan 20
I was very pleased with Polar Bear Services. I had a new heating and air system put in. The price was better than other places I called. The service men were very courteous and clean cut. I would highly recommend them!!

if you're having a problem and need repair, just pick up the phone and call the Bear…